Home' SA 50s Lifestyle : SA 50s Winter 2013 Contents 19
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SA Government personal alert systems rebate scheme
This very important SA Government
program, is assisting significantly in
the provision of ongoing safety for
older South Australian citizens.
Australia’s ageing population is
growing rapidly, with a large majority
of older folk preferring to remain
living in their own homes, and this
Government program is directly
aimed at supporting that position.
It also has an important goal in
reducing hospital occupancies.
The Scheme is available for
permanent residents of South
Australia, aged 75 years or older,
and living predominantly alone. A
Centrelink Pensioner Concession
card is required, and the Application
Form for the Scheme must include
a referral from a registered health
professional, i.e. doctor, nurse, etc.
An authorised provider to the
Scheme, Doctors Safety Line has
been providing personal alarm
services to South Australians since
1997, having installed thousands of
alarms over this period.
Alarms are installed by Doctors Safety
Line’s friendly, experienced staff.
They are renowned, not only for their
exceptional equipment knowledge
and teaching skills, but also for their
respect, patience, and understanding
of their predominantly elderly clients.
Persons living in their own home, and
residents of retirement villages with
no externally monitored emergency
call system, are eligible to apply for
the rebate scheme.
The Government Rebate Scheme
provides a payment of up to $380
for the purchase and installation of
an alarm, and up to $250 per year –
recurring each year – for monitoring
services for approved monitoring
systems. Doctors Safety Line’s
cost for the Scheme is within the
Government funding allowance, so
applicants incur no extra costs.
The Safety of a Monitored Alarm
Unlike unmonitored alarms, such
as “Auto -Diallers” – when a Doctors
Safety Line client presses their
alarm pendant button, they receive
an immediate live voice response,
from the company’s Monitoring
Centre. Every call is treated as
an emergency until established
otherwise. The monitor will call
an emergency service, such as
an ambulance, police, or fire, or a
personal responder. The Monitor
will stay in touch with the caller
on the telephone line until help
As all costs for the Rebate Scheme
are paid for by the SA Government,
a Doctors Safety Line monitored
alarm is the safest choice.
Rebate scheme sequence
• Applicants select their alarm (can
be viewed at Independent Living
Centre, or at Doctors Safety Line’s
• Lodge Rebate Application
• Await application
• Accepted applicant
purchases and pays the
alarm supplier for the
alarm and monitoring
• Alarm supplier provides
a purchase receipt
• Applicant forwards
receipt to Government,
• Government refunds the
cost to applicant.
For an Information Pack on the
Government Alarms Rebate
Scheme, including an Application
Form, call Doctors Safety Line on
8354 0155, Email:
Doctors Safety Line
Ph: (08) 8354 0155 Fax: (08) 8354 0455
Delivering reliable emergency call services since 1997
Alternative Low Cost Personal Alarm Service
For persons who would benefit from having the
safety of a personal alarm, available to them,
but who do not qualify for the South Australian
Government Alarms Rebate Scheme, and are
perhaps limited financially, Doctors Safety Line
provides a splendid program, to readily meet these
circumstances. An alarm is supplied at no charge,
with a once-only installation fee of $55, and a
recurring monthly monitoring fee of $15.
No minimum period of use is required, with the
total initial cost to have an alarm installed, just $70.
For only 49 cents a day, the program provides safety
and security 24 hours a day, for as long as the alarm
is in use.
NB: Every call from a Doctors Safety Line alarm is
immediately answered by a live voice. The monitor
will call for the assistance needed, and will stay on
the telephone line, until help arrives.
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