Home' SA 50s Lifestyle : Autumn 2013 Contents 30 Autumn 2013
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RAA Special Feature
Senior safety at home -- the new safety generation
Remember when everybody knew
their neighbour, nobody locked their
doors and kids wandered about
playing in the street and snacking in
whoever's kitchen smelled the best?
The world is now a very different
place from 50 or even 20 years ago.
"We used to rely on neighbours,
family and friends to keep us safe
but that network is not always as
available or tightly knit as it used
to be" says RAA Senior Manager
for Secure Services, Neil McLean.
"People need to reassess their own
personal security and that of their
A recent RAA Security Report
found that 44% of people wouldn't
investigate or call the police if they
heard an alarm go off in their local
area. Not surprisingly, older adults
are more likely to respond with 58%
of Boomers saying they would take
action, compared to only 43% of
adults aged under 30 years.
"More of our customers are
concerned about the threat of home
invasion and the trusted neighbour
and extended family is increasingly
being replaced by technology in the
form of monitored security alarms,
security cameras, and Personal Alert
devices" says Mr McLean.
He recommends a monitored
alarm system as a deterrent to
criminals and to provide peace
of mind and help bring down
insurance premiums. On activation,
the monitoring centre reacts
immediately, either calling relatives
or emergency services, depending
on the customer's instructions.
"Monitored personal alert systems
are one of RAA's fastest growing
security products," says Mr McLean
'two years ago we were monitoring
400 personal alert systems --
we now monitor over 4000. It's
important to remember that a
monitored personal alert system can
be used for any type of emergency --
a fall, suspected burglar, medical or
domestic emergency or even a fire"
"Each month our monitoring
centre at Mile End receives over
900 personal alerts, of which 22%
require ambulance assistance."
When the pendant button of the
PAS is activated, voice contact is
made via a centrally situated, sound
sensitive communication system. If
voice contact can't be established
the agreed emergency protocol
will be activated by the monitoring
"You don't have to be especially
elderly or incapacitated to benefit
from a personal alert device" says
Mr McLean, "sometimes wearers
hear a strange noise outside or feel
unwell and this technology simply
helps provide a reassuring voice or
a call to family members -- keeping
everyone safe, happy and providing
peace of mind 24 hours a day to
those who needs it."
"We recently had an instance where
a family whose elderly mother had
just stopped driving, had organised
a monitored PAS for her. A month
later, alone at home, she suffered
an aneurism but activated the alert
before losing consciousness. The
ambulance and family arrived and
she was hospitalised. She called us
later in thanks saying she felt the
PAS had saved her life".
To improve your safety or that
of a loved one, use RAA's handy
Seniors Safety Checklist:
• Get to know your neighbours. Once a friendship is formed, you
will look out for each other.
• Create an invisible housemate. Women living alone may choose
to have a male relative or friend record their answering machine,
e.g."We're unable to take your call, please leave a message".
• Check before you open the door. Ask who is calling. If a stranger,
talk to them through a locked screen door
• Invest in a personal alert system for your medical and personal
safety. Monitored systems give you direct contact with an operator
in a monitoring centre at the push of a button.
• Check Tradespeople's credentials. All tradespeople are required
to be licensed by Consumer Affairs -- ask for their licence number
when calling them. Ask to see the licence when they visit your
home or ring their company to check their identity.
• Don't carry large amounts of money, or keep large amounts in
• Trust your instinct! If something doesn't feel right, you suspect an
intruder, or you feel unsafe, ring police on 000.
To talk to RAA about senior safety, call: 8202 4695,
or email: email@example.com
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